COOLGARDS Payment Policy
Secure, convenient payment options for your peace of mind
Last Updated: April 12, 2025
Secure Payment Methods
Your security is our top priority
Payment for your purchases is made by credit card through our secure online payment system. We accept all major credit cards, as well as payments made through PayPal. Your credit card information is not processed through or stored on coolgards.com servers, and no information is ever released to a third party.
Accepted Payment Methods
Payment Security
SSL Encryption
All transactions are encrypted using industry-standard SSL technology to ensure your personal and financial information remains protected.
PCI DSS Compliance
Our payment processing complies with PCI DSS (Payment Card Industry Data Security Standard) requirements for maximum security.
No Stored Card Data
We never store your complete credit card information on our servers, ensuring your sensitive data remains protected.
Billing Process
How Our Billing Works
- Immediate Processing: When you complete a purchase, your card will be charged immediately.
- Order Confirmation: You will receive an email confirmation with your order details and payment receipt.
- Subscription Billing (if applicable): For subscription-based services, your card will be automatically billed according to your selected payment schedule until you cancel your subscription.
- Secure Transaction: All payment information is encrypted and processed securely.
Important Note About Charges
Please ensure your payment method has sufficient funds before placing an order. Failed payment attempts may result in order processing delays.
Currency and International Payments
All prices on our website are displayed in Euros (€). If you're paying with a card issued in a different currency, your bank will convert the amount using their exchange rate, which may include additional fees. PayPal users may have the option to choose their preferred currency for the transaction.
Exchange Rates
Currency exchange rates are determined by your payment provider and may fluctuate daily.
International Fees
Some banks may charge international transaction fees for purchases made from foreign merchants.
Frequently Asked Questions
Is it safe to use my credit card on your website?
Yes, all transactions on our website are secured with SSL encryption technology. We never store your complete credit card information on our servers.
When will my card be charged?
Your card will be charged immediately when you complete your purchase. You'll receive an email confirmation with your order details and payment receipt.
Do you offer refunds?
Please refer to our Refund Policy for detailed information about our refund process.
What if my payment fails?
If your payment fails, you'll receive an error message during checkout. Please verify your payment details and try again, or use an alternative payment method. If problems persist, please contact our customer support team.
Is PayPal safe to use?
Yes, PayPal is a secure payment platform that allows you to pay without sharing your financial information. PayPal also offers buyer protection policies for eligible purchases.
Ready to Make a Purchase?
Shop with confidence knowing your payment information is secure.
Browse Our ProductsPayment Questions or Concerns?
If you have any questions about our payment policy or experience any issues with your transaction, please don't hesitate to contact us:
Related Policies
Shipment Policy
Learn about our shipping methods, timeframes, and tracking information.
Privacy Policy
How we collect, use, and protect your personal information.
Payment Policy
Details about supported payments and billing process.
Refund Policy
Learn more about our return conditions and procedures.
This payment policy was last updated on April 12, 2025.
For questions about this policy, please contact [email protected]