COOLGARDS Privacy Policy

How we collect, use, and protect your personal information

Last Updated: May 2025

PRIVACY STATEMENT

This Privacy Policy describes how COOLGARDS collects, uses, and shares your personal information when you visit our website or make a purchase.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address. With your permission, we may send you emails about our store, new products and other updates.

YOUR INFORMATION IS NOT DISCLOSED TO OUTSIDE PARTIES

We do not sell your Personal Information to third parties for their marketing or any other purposes. We may provide or make your Personal Information available to:

Our employees, the staff in order to enable them to assist us to interact with you via our Platforms for the marketing, ordering or delivery of goods.
Law enforcement, government officials, fraud detection agencies or other third parties when the disclosure of Personal Information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

OPT-OUT FROM DIRECT MARKETING

You have the right to request us not to contact you for purposes of direct marketing by any form of electronic communication, by contacting us at [email protected].

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

COOKIES

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can manage cookie preferences through your browser settings.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

QUESTIONS AND CONTACT INFORMATION

We welcome your questions, comments, and concerns about privacy. Please contact at [email protected] with all feedback pertaining to privacy, or any other issue as well.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.